Privacy Policy

True North Freight Lines ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our services, including both clients registering for freight services and job applicants applying for employment.

1. Information We Collect

When you register with us, either as a client or job applicant, we may collect the following information:

Full name, phone number, email address, and mailing address
MC Number, company details, and relevant business information
Uploaded documents such as W-9 forms, insurance certificates, MC authority, and notices of assignment
Resume, cover letters, or other job application documents for employment purposes
Any other information you voluntarily provide to us for services or employment

2. How We Use Your Information

We use the information collected only for the purposes described below:

To provide dispatch and logistics services to clients efficiently and accurately
To process, review, and manage job applications and hiring processes
To communicate with clients or applicants regarding service updates, requests, or inquiries
To comply with legal obligations or industry regulations
To improve our services, operations, and user experience

3. Data Security

We take all reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Only authorized personnel at True North Freight Lines can access your information, and it is used strictly for legitimate business or employment purposes.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information or documents to third parties. Your information may only be shared in the following circumstances:

With authorized service providers working on our behalf under strict confidentiality agreements
As required by law, regulation, or legal process
To protect the rights, property, or safety of our company, clients, or applicants

5. Data Retention

Your personal information will be retained only as long as necessary to provide our services or comply with legal obligations. Upon termination of your services or completion of your job application process, your information will be securely deleted unless retention is required by law.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. You may also withdraw your consent for data processing at any time. To exercise these rights, please contact us at support@truenorthfreight.com.

7. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or industry best practices. All updates will be posted on this page with the date of the latest revision.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact:

Email: support@truenorthfreight.com
Address: 📍 123 Liberty Street, Suite 450 New York, NY 10006 USA

By using the services of True North Freight Lines, registering as a client, or applying for a job, you acknowledge and agree to the terms of this Privacy Policy.